RETURN POLICY
OUR GUARANTEE
Your Satisfaction is 100% Guaranteed. If you are not completely satisfied with your purchase from haabuinc, you may return it within 30 days of the purchase date.
This return policy does not apply to product purchased through a retail store or an online store website other than www.haabuinc.com website.
RETURN INFORMATION
- Refunds will be issued minus the shipping fee.
- Products must be in the original box and/or packaging.
- Please include the original packing slip with the return.
- Include a note with a brief description of why you are returning the product and include your name, address, telephone number and email address so we can contact you if we have questions.
- Please ship your return to:
haabu, inc
4425 Convoy St. Suite 224
San Diego, CA 92111
EXCEPTIONS TO OUR RETURN POLICY
- Consumable items (such as products that can be diminished or used up) are not returnable once they have been opened. However, we will accept a return for any unused and unopened consumable item.
- All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
- Shipping and handling costs are non-refundable
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. Such a return also will not be sent back to you.
REFUND POLICY
Once your return is received, it will be processed within 10 business days. Haabu, Inc will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.
